OUTCOMES

I’ve been fortunate to have the opportunity to work and deliver results for a number of major clients

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  • Engagement Increase

    Spearheaded UX design and vision for the launch of large-scale SaaS products that delivered a 136% year-to-year engagement with 71% reporting they would “likely recommend” to their friends and family.

  • Winning Clients

    Successfully launched product which was quickly contracted by 2 large-scale healthcare companies and 1 retail business brand, each signing multi-million-dollar contractsurce

  • Increasing Sales

    Launched web & native mobile SaaS product that led to increasing key B2B clients from 1 to 13 in 10 months.

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  • Increased Usability

    Redesigned a Mobile and Web App achieving 34% higher usability ratings

  • More Compelling Experience

    A product redesign resulted in a 75% higher completion rate of continuous engagement over a 2-month time period.

  • More Legally Compliant

    Improved the accessibility of banking, health & wellness and government experiences that need to comply with accessibility laws following WCAG guidelines.

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  • Improving Processes

    Introduced new Agile design-development models, improving delivery speed by 160%.

  • Customers Highly Recommended

    71% reporting they would “likely recommend” to their friends and family (anything above 70 is considered excellent).

  • Satisfied Customers

    Redesigned a new banking product with a 90% level of satisfaction